Frequently Asked Questions

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Getting Started

What is Premium NFT? +

Premium NFT is a secondary-market NFT marketplace operating on the Ethereum blockchain. We enable independent collectors to buy and sell curated digital art NFTs directly peer-to-peer. The platform is operated by MobiusDev Ltd., an International Business Company registered in Saint Lucia.

What is an NFT? +

An NFT (Non-Fungible Token) is a unique digital asset recorded on a blockchain. Unlike cryptocurrencies, each NFT is one-of-a-kind and cannot be replicated. Ownership is proven on-chain and verifiable by anyone — no central authority required.

What does 'secondary market only' mean? +

We do not mint or issue new NFTs. Every NFT listed here was previously created by its original artist and is now being resold by a collector. Think of it like an auction house or art resale platform — we facilitate the trade, we don't create the work.

Do I need to create an account? +

There is no traditional username/password account. You connect your crypto wallet (e.g. MetaMask), which becomes your identity on the platform. Your wallet address is your profile. No email address is required to buy or sell.

Wallets & Buying

What wallet do I need? +

You need a self-custodial EVM-compatible wallet such as MetaMask (browser extension), Coinbase Wallet, Trust Wallet, or Rainbow. The wallet must support the Ethereum network. We recommend MetaMask for desktop and Trust Wallet or Coinbase Wallet for mobile.

How do I connect my wallet? +

Click 'Connect' in the top-right corner. A modal will appear with wallet options. Select your wallet, approve the connection in your wallet app, and then sign a one-time authentication message. This message does not initiate a transaction and costs no gas.

How do I buy an NFT? +

1. Connect your wallet. 2. Browse or search for an NFT you like. 3. Click 'Buy now' on the listing. 4. Review the price and fees on the checkout screen. 5. Click 'Pay' — your wallet will prompt you to confirm the ETH transaction. 6. Once the transaction is confirmed on Ethereum, the NFT ownership is transferred to you.

What currency is used? +

All transactions are denominated in ETH, the native token of the Ethereum network. USD price estimates are shown for reference only and are based on live market rates. You will need ETH in your wallet to make purchases.

Where do I get ETH? +

You can purchase ETH on major exchanges such as Coinbase, Binance, Kraken, or OKX. Once purchased, transfer it to your wallet address on Ethereum mainnet. Make sure your wallet is set to the Ethereum network before sending or receiving funds.

How long does a transaction take? +

Ethereum transactions typically confirm within 15–60 seconds depending on network congestion and gas settings. You will see a confirmation message on screen once the blockchain confirms the transaction.

Selling

How do I list my NFT for sale? +

Go to your Portfolio (Dashboard), find the NFT you want to sell, click 'List for resale', enter your asking price in {{ settings.native_symbol }}, and confirm. Your listing will appear instantly on the marketplace. You can cancel it at any time.

What fees do sellers pay? +

A platform fee of 2.5% is deducted from the sale price at the time of sale. Additionally, creator royalties (typically 3–10%, set per collection) are deducted from the seller's proceeds. Ethereum network gas fees vary with congestion and are paid by the transacting party.

How do I receive payment? +

The buyer's ETH payment goes directly to your wallet address on-chain. There is no withdrawal process — the funds arrive in your wallet automatically when the transaction is confirmed. You can verify the transaction on Etherscan.

Can I cancel a listing? +

Yes. You can cancel an active listing at any time from your Portfolio/Dashboard, as long as it has not been purchased. Cancellation is free (no on-chain transaction required on this platform).

Collections & Curation

How are collections curated? +

Our team reviews every collection application submitted by artists. We assess originality, artistic quality, proof of IP ownership, and alignment with our community standards. Approved collections are verified and featured on the marketplace. See our Listing Policy for full criteria.

How do I apply as a creator? +

Visit the 'Apply as Creator' page, connect your wallet, and fill in your profile details including bio, portfolio link, and contact information. Our team will review your application within 72 hours and contact you by email.

Are all NFTs on the platform authentic? +

We review collections at the point of approval, but we cannot guarantee the absolute authenticity of every NFT. Buyers are encouraged to do their own research. If you believe an NFT infringes intellectual property, please file a DMCA notice.

Security & Safety

Is my wallet safe? +

We never ask for your private key, seed phrase, or password. We only ask you to sign a text message to prove ownership of your wallet — this is not a transaction and costs nothing. Never share your private key or seed phrase with anyone.

What if I accidentally send ETH to the wrong address? +

Blockchain transactions are irreversible. We cannot recover funds sent to an incorrect address. Always double-check wallet addresses before confirming any transaction.

What is the risk of NFT investing? +

NFTs are highly speculative assets. Their market value can drop to zero. You should only spend funds you are prepared to lose. The platform does not provide financial advice. See our full Risk Disclosure for details.

How do you prevent money laundering? +

We screen all wallet addresses against OFAC and EU sanctions lists, monitor transactions for suspicious patterns, and maintain AML/CFT controls aligned with FATF standards. We co-operate with law enforcement and file Suspicious Activity Reports as required by applicable law. See our AML/CFT Policy.

Technical

Which blockchain does the platform use? +

All NFTs are on Ethereum mainnet (chain ID 1). Ethereum is the most widely supported NFT ecosystem, with deep liquidity and broad wallet compatibility across OpenSea, Rarible, and other marketplaces.

What token standard do NFTs use? +

All NFTs on the platform follow the ERC-721 standard, the most widely adopted NFT standard. ERC-721 tokens are unique, indivisible, and have verifiable ownership on-chain.

Can I view my NFTs on other platforms? +

Yes. Because NFTs are on-chain, they are visible on any platform that indexes the Ethereum network, such as OpenSea, Rarible, or directly via Etherscan. Your wallet holds the NFT — not our platform.

What happens to my NFTs if the platform shuts down? +

Your NFTs are stored on the Ethereum blockchain, not on our servers. If this platform closes, your NFTs remain in your wallet and accessible via any other compatible platform or directly through your wallet. We are simply the marketplace interface — we do not hold your assets.

Still have questions?

Our team is happy to help. Reach out and we'll respond within 2 business days.

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